The short answer
It depends on who owns the building. A council tenant reports roof faults to the landlord. A freeholder arranges and pays for their own roof. Owners of a maisonette or flat should read the lease, because the roof is often a shared responsibility handled through the freeholder or managing agent.
Penhill started life as council housing, and a mixture of ownership has built up since. The roof is where that mixture matters most.
Q3.1What if I rent from a landlord?
If your landlord is the council or a housing association, the roof is the landlord's to repair, and you report the fault rather than hire a contractor. Please do not let someone onto the roof at your own expense when the repair is theirs. We are glad to pass on an honest assessment of what we see if that helps your report.
Q3.2What if I own the house?
A freehold house owner is responsible for the whole roof, and, on a terrace, for the part of the party wall joint that sits on their side. The sums involved are significant. MyBuilder's roof replacement guide, updated on 21 August 2026, puts a typical roof replacement at £5,000 to £12,000, with a semi-detached gable roof between £5,000 and £8,000, so it makes sense to get repairs done before a slope fails.
Q3.3What if I own a flat or maisonette?
If you own a leasehold maisonette, your lease will say who repairs the roof and how the cost is shared. The roof may be repaired by the freeholder and recharged. Flat roofs on these buildings are covered under our flat roof repair or replace guide, which sets out how to tell a patch job from a full re-cover.
As a note on consent, Penhill is not in a conservation area, so a like-for-like roof repair does not normally need planning permission. Larger re-roofs follow the Planning Portal thresholds of 25 per cent of the building envelope or 50 per cent of the roof, and Swindon Borough Council runs building control.